Plantation Aluminum Fence

Heritage Fence
Classic Fence

Shipping and Policies


Placing Orders | Credit | Shipping | Cancellation | Restocking | Shipment Errors


Damaged Materials | Freight Charges | Payment Methods | Privacy | Lifetime Limited Warranty


Placing Orders

Faxed orders are the preferred method of ordering. All orders will be confirmed by fax with 24 hrs. from time of receipt. Errors on the conformation sheet will have 48 hrs. to be corrected without a penalty.



Plantation Aluminum Fencing extends credit to certain applicants on the basis of an assessment of the applicant’s ability to pay its debts upon the terms and conditions required by Plantation Aluminum Fencing.
Click here to see our policies on credit and to apply for credit.



Quick Ship Programs are available.

Most Orders will ship within 7-10 Business Days.


We offer the following shipping options:

  • Free Shipping on orders of $2500.00 or more within a 1000 mile radius of Anderson, SC.
  • Residential Deliveries will have a $125.00 delivery charge added to your invoice.
  • Next Day Deliveries are not available.


Cancellation Policies

Any order that is canceled or changed after the fax conformation is signed will be subject to a 10% cancellation fee. Any custom or special item, (Custom Gates, custom fence sections, or custom heights) cannot be canceled and must be paid for in full prior to the work being complete.


Restocking Policies

NO RETURNS WILL BE ACCEPTED WITHOUT WRITTEN AUTHORIZATION FROM PLANTATION ALUMINUM FENCING. All product returns to Plantation will be inspected and will incur a 20%-40% restocking fee. Any serious damage such as gouges, dents, bent pickets will cause the product to be scrapped and no credit will be given. A credit memo will be issued to your account, no reimbursement will be given out.


Shipment Errors

All claims of products shortages must be reported upon receipt if shipped by Plantation trucks. Any claim of product shortages must be reported within 5 business days after receipt of the material. If the error is Plantations fault, we will pay the freight charges to ship the correct product to you and return any incorrect parts. PLANTATION WILL NOT PAY FOR OVERNIGHT SHIPMENTS FOR ANY REASON. Plantation will not be responsible for freight or restocking fees if the error is the customers fault.


Damaged Material Procedures

If a damaged shipment arrives at your facility, call our customer service department for the proper freight damage instructions. If the majority of the material appears to be in good condition, accept the entire shipment and file a freight claim for the damaged products. If you discover hidden damage after delivery, notify the freight carrier immediately. Do not deduct for the damaged when paying our invoices. The freight carrier not Plantation will reimburse you for any claims made.


Freight Charges

Plantation Aluminum Fencing will pay the freight charges in a 1000 mile radius of Anderson, SC. If the order meets or exceeds $2500.00. Plantation will designate which freight carrier that it intends to use. Freight charges will be prepaid and added to your invoice that do not meet the $2500.00 minimum. All freight charges will be paid by Plantation and added to your invoice. Any special service charges levied by the freight carrier are the responsibility of the customer. A flat fee of $125.00 will be added to your invoice for any deliveries made for residential delivery. Shipments over the 1000 mile radius that may require additional packaging or special handling are subject to additional freight charges and require a freight quote prior to shipment.


Payment Methods

If you are interested in purchasing anything on this site, Please contact your nearest Aothorized Dealer of Plantation Aluminum Fencing. You may also call 1-864-245-7864 to answer any question you may have over the phone.


Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.


Lifetime Limited Warranty

Click here to download.

Plantation Aluminum Fencing | 864-245-7864 | Admin | Dealers | © 2010